No, you do not need a doctor referral to have physiotherapy, chiropractic or massage therapy. However, check with your insurance provider, some require a referral in order to be reimbursed.

For your fist visit please bring along any referrals, scans or reports from your doctor. If you do not have these, have your doctor’s office fax them to us. Also, if you have extended health coverage, please bring in your card so we can direct bill the insurance company for you.

If your visit is the result of a motor vehicle accident or work accident, we will need your claim number and case managers contact. We will also need your extended health benefits information if you have any.

There will be intake forms for you to fill out, so please come to your appointment ten minutes early to get this completed prior to appointment.

Consider wearing loose athletic clothing so your practitioner can access your injury area easily. We do have gowns at the clinic if you require a change of clothing.

Initial assessments are approximately 30-45mins in length. Follow up appointments are approximately 30-45mins as well, depending on your injury or condition and the program created for you.

We ask that you try and wear loose athletic clothing that is appropriate for your injury. Shorts or loose pants for lower body injuries and t-shirts or sleeveless tops for upper body injuries.

If you have extended health insurance, please bring in your card so we can bill them directly for you. Some insurances we cannot direct bill for you, they prefer you to pay at the time of your appointment and submit the claims yourself. For any outstanding fees or copays, we except cash, interact/debit, visa or Mastercard.

We treat a very extensive list of health concerns; it is best if you call and ask if you are unsure where to seek treatment.

At your initial appointment your practitioner will address your health concern and design a treatment plan for you. The amount of treatments will depend on many factors. Your practitioner will communicate with you along the way to make sure you are comfortable with treatment plan.

At Fortius we do our best to work around your schedule, usually we can book you in within a couple days. Please keep in mind that early morning and later afternoon appointments are most requested so there may be a longer delay for an opening.

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